UsabilityHub update: 6 Features in 6 Days

We've just updated UsabilityHub. We're calling this "your version". We've spent the last 6 days doing a heap of changes that have been requested by you, our users. There is pretty much nothing in here that didn't come from either an email, a tweet or from User Voice. Of course, we haven't gotten everything into this release. There are some more updates coming but, for now, this one is big enough! So we wanted to achieve two main goals with this update. Firstly, we wanted to start providing better value to our paying customers. So far you guys and girls have been paying us just for "responses", but now we want you to start getting some extra benefits for being in our elite little club of subscribers. Secondly, we wanted to start working towards creating better workflows for test owners. What you see here is really only phase 1, we have a lot more planned.  So here is a quick list of what's in this update for you!

  • Deleting Five second test responses - This is version 1 of deleting responses. This hides the response from your list, but you won't get a credit for the response. We hope to do something about that soon! For now, this will help tidy up your reports. The results will still appear in your export should you need them and are just appended with a bar | so you can filter them out manually.
  • Split Tests/Iterations - You can now create variations of tests. You can either use this as a means to do A/B testing where you just want to compare the performance of two different UIs at the same time. Or, you can use it to iterate and make changes one after the other over a period of time. Either way, the important thing is that any user will only be able to do ONE of the tests in the group. This not only means you get a wider group of testers, it also means you want get users feeling like they're doing duplicate tests.
  • Private tests  - Private tests now give you the option to have your referrals only do YOUR test (i.e. not be asked to go on to do another). This means they will be shown your test, and then a thank you page, and that's all. As we don't get the benefit of getting this user to go on to do more tests, these testers will count towards your requested responses, so make sure you allow for this when you send out your link. Of course, you can still get results for free by letting users do another test after yours!
  • Export! - You can now export your five second test results as a CSV to do with as you please. Huzzah!

Other updates:

  • Deleting half-finished tests - when you delete a half finished test, you will be refunded the unused responses.
  • Better cross-site integration - All tests are now managed from the one screen, and we're now making better use of projects to help you organise them. The new interface is a lot nicer, and hopefully will help get around your tests more quickly.
  • Loads of bug fixes...yes...we all have them.

We have another fairly major update coming in a few weeks time which will feature a load of other requests.  Among other things, this will include annotations and demographics (at last!). Any problems or feedback, please feel free to drop us a line at support@usabilityhub.com

4 responses
Hi Michelle,

Yes this is one of the new changes. We think it rocks! Glad you like it too!

Cheers,
Alan

A big "THANK YOU" to the Usability Hub team - this type of support is what's lacking in so many of your competitors' setups. Consider the team at The Profit Chef your lifelong customers and advocates!
Thanks so much! I'm a big believer in delivering what the customer wants, contrary to the advice of many out there. The current trend is, "build what YOU want to build and IGNORE the customer". What a dumbass idea! Without our fans, we'd just be another web app. The feedback from our customers is what drives us more than anything.